CERTIFICATION REGULATION & GOVERNANCE
General Conditions
The conditions to be met by an applicant, and by QEHS MANAGEMENT, throughout certification.
Mandatory framework governing applicant responsibilities and certification body commitments.
Conditions to be met by an Applicant
An organisation shall fulfill the following obligations throughout the certification validity:1At all times comply with applicable standards, regulations & requirements.
2Submit an application for registration on the prescribed form, conforming acceptance to all terms & conditions as per our "Proposal cum Order Acceptance" format for all addresses from which activities within the organisation's proposed scope of registration are arranged or carried out. It is the responsibility of the applicant to satisfy themselves the proposed scope of registration meets their requirements.
3Use the registered symbol in accordance with the conditions defined in "Use of Logo".
4Not claim by implication that the organisation is entitled to use it, or that it conforms to the relevant system, other than from the addresses stated on the certificate of registration and only in respect of the scope outlined on that certificate.
5Maintain and document a system in accordance with the relevant system standard and make it available to QEHS MANAGEMENT for reference purposes if required.
6Maintain a record of customer complaints & give unrestricted access to representatives of QEHS MANAGEMENT and its accreditation body.
7Not vary the relevant system under which a certificate of registration is issued during the period of registration unless QEHS MANAGEMENT has received written notice of the intention and confirmed the variation does not invalidate the certificate.
8Discontinue any use of the registered symbol which is unacceptable to QEHS MANAGEMENT, or any statement referencing the organisation's authority to be registered that QEHS MANAGEMENT considers misleading.
9Permit representatives of QEHS MANAGEMENT and its accreditation body unrestricted access during normal working hours to premises where certified work is carried out, for examination of materials, processes, products, test methods, records, and data.
10Provide office accommodation for the duration of the audit, with a management representative present throughout.
11Nominate, for QEHS MANAGEMENT's approval, a management representative (and deputies) responsible for all matters connected with the certificate of registration, who shall confirm at each visit that any relevant process or procedure changes have been notified to QEHS MANAGEMENT.
12Upon termination of the certificate of registration, immediately discontinue use of the registered symbol and all advertising material referencing it.
13Pay applicable fees for audit, surveillance, supervision, re-issue, or endorsement of the certificate, plus any additional costs incurred by QEHS MANAGEMENT due to the organisation's non-conformity.
Conditions to be met by QEHS MANAGEMENT
QEHS MANAGEMENT shall guarantee and maintain the following standards:1Send a representative to the organisation at its discretion, but not less than once a year while the certificate remains active, to verify obligations are being met.
2Give adequate notice of a visit by any QEHS MANAGEMENT auditor and/or audit team.
3Notify the organisation of any changes to an applicable standard reasonably requiring adjustment of its processes and procedures.
4Not disclose any information or records concerning the organisation other than what is in the public domain, except to the relevant accreditation body.
5Notify the organisation, at its discretion, of customer complaints relating to conformity of products, processes, or services.
6Maintain records of certified organisations, available on request at QEHS MANAGEMENT, Registered Address: 457, 4th Floor, Aggarwal Metro Height, NSP, Pitampura, Delhi-110034, India.
7Ensure all information provided to clients or the marketplace is accurate and not misleading.
The detailed procedure and information describing QEHS MANAGEMENT's audit and certification processes — for granting, maintaining, extending, renewing, reducing, suspending, or withdrawing certification — and the geographical areas in which QEHS MANAGEMENT operates, can be obtained on request by emailing info@qehsm.com.